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Business Answering Service
A live answering service provides after-hours phone response, appointment setting and on-call
paging. You can customize your operator response protocol to include things like text-message and
email alerts, follow-up calls and daily phone logs.
If you telecommute or go on vacation, you can make arrangements for call
forwarding and remote message retrieval.
Many companies turn to a live answering service to make appointment reminder phone calls.
Professionals like doctors, lawyers, dentists, hairdressers and mechanics lose money every time
someone fails to show up for an appointment. Making a quick reminder phone call can save thousands of
dollars every year.
A Live Answering Service Protocol to Fit Your Needs
It's important to create an after-hours protocol with your live
answering service. In some cases, you may be dealing
with medical emergencies, and you'll want to make sure operators respond quickly. Design a follow-up protocol,
so you know your client's immediate needs have been addressed at the end of the day. One of the most
important things to look for when hiring a live answering service is confidentiality. Look for a company that
requires everyone, from virtual operators to executives, to sign a confidentiality agreement. Real estate agents,
psychiatrists, physicians, lawyers and financial advisors are just some of the professionals who require the
utmost confidence in the people who speak with clients directly.
A Professional Image provides Scottsdale,
Arizona businesses with on-call and after-hours virtual support, including fax, email and text messaging, toll
free number response and voice mail screening. If you're ready to get rid of impersonal voice mail messaging,
call us at (408) 921-1300 or (877) 921-1300, or email
our sales team.
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